Ordering Process

 

Step 1: Select all item(s) that you wish to purchase.  You can check the contents of your shopping bag at any time by clicking the corresponding image on the upper right corner. Once you have finished shopping, go to your shopping bag and click on "proceed to checkout" to start the order process.

Step 2: You are presented with two choices:

    • Existing customers - log into your account.
    • New customer - click on "register", fill in all required information and then you will e automatically be taken to the next step of your ordering process.

Step 3User details, billing & shipping address: fill in any required information missing. We recommend that you fill in all information in your profile so that it automatically appears every time you place an order.

Step 4Personalization: tick the corresponding box should you wish your order to be delivered gift wrapped or if you want to include your gift message to the recipient.

Step 5Payment method: choose the preferable method. “On delivery payment” will be available only for orders delivered in Greece. For more information on Payment Methods please read the corresponding section in the Shopping Online area.

Step 6Review and confirm order: At this point you can review all the choices you made. You can change everything by clicking on the corresponding “buttons”. Please, do not use the Back and Forward buttons of your browser since it can cause problematic operation in some versions.   When you are ready, click on “Complete Order”.

Step 7You will receive three emails from us regarding this order.

    • The 1st email: the “Order Receipt”, will be sent to you within a few minutes. This email lets you know that your order has been received correctly.
    • The 2nd email: the “Order Update”, which will be sent to you within 24 hours, will give you the details of your order, exact delivery dates and any other relative information.
    • The 3rd email: the “Shipment Confirmation”, will be sent to you when your orders ships, this email will give you the tracking information for your order.

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